Privacy Policy
General
This Privacy Policy explains how Bingo Bets ("we", "us", "our") collects, uses, stores, and protects your personal information when you interact with our website, mobile applications, products, and services. We comply with all applicable data protection and privacy laws. By accessing or using Bingobets’s platforms and services, you agree to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.
Information Collected
- During the registration process; when you use your account; and when you request a withdrawal from your account, specific personal data (“Personal Data”) is collected including, but not limited to: government-issued ID number, phone/mobile number, first and last name, date of birth, credit/debit card data, physical address, e-mail address, or other contact data.
- In addition, we may collect and log a record of all telephone calls, internet communications, details of transactions you carry through the site and details of your visits to the site. Any personal data received is processed in accordance with your rights, obtained only for a specific and lawful purpose, kept in a secure manner, and is utilized for marketing purposes based on the opt-out principle. Please note that all correspondence and telephone calls may be recorded for training purposes.
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent.
- The performance of a contract with you.
- Compliance with legal or regulatory obligations.
- Our legitimate business interests, provided these do not override your rights and freedoms
Disclosure of Information
- We will authorize the financial institution which you used when registering an account, to provide information about you should this be requested by the Gaming Commission of Ghana in relation to your gaming. We will disclose personal data when ordered to do so by any governing authority and/or under any legal provision contained in the governing law. We will also disclose information as required to enforce our Terms and Conditions.
- For fraud detection and control purposes, you agree that we retain the right to transfer your personal data to third parties, including so-called AVS service providers and other partners, should the need arise. Furthermore, we reserve the right to disclose personal data to relevant recipients where we have reasonable grounds to suspect irregularities that involve an account.
Cookies
Cookies are text files containing a small amount of information that are downloaded to your device when you visit a website. They are generally used by most websites to improve your online experience and to ensure that content and functions are delivered and used more effectively. Bingo Bets uses cookies and similar technologies to enhance website functionality, analyze usage, and improve user experience. You can manage or disable cookies through your browser settings; however, some features of our services may not function properly if cookies are disabled. However, if you block cookies from us some or all the website's functions may not perform as intended. For example, you may not actually be able to navigate through our website. Further information about cookies and how to delete them from your browser can be found at: http://www.allaboutcookies.org.
Data Sharing and Disclosure
We may share your personal information with:
- Affiliated companies and group entities for operational and administrative purposes.
- Third-party service providers and suppliers who process data on our behalf, such as payment processors, hosting providers, analytics providers, and customer support tools.
- Verification and compliance partners, including credit reference agencies and identity verification services, for fraud prevention, age verification, and anti-money laundering checks.
- Regulators, sporting bodies, law enforcement agencies, and competent authorities where required by law, regulation, or licensing conditions.
We do not sell your personal data to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we take reasonable steps to safeguard your data, no system can be guaranteed to be completely secure
Communication, Marketing Materials and Opt-out
In registering an account to use our service, you consent to us contacting you through any and all means of communication (whether in written or verbal form and including, but not limited to e-mail, telephone and SMS) in respect of matters relating to your account. We reserve the right to process personal data for CRM / marketing purposes. By registering an account, you automatically opt in to all promotional marketing across all platforms. You can opt out at any point by contacting us at support@Bingobets.africa.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites may have their own privacy policies and that we do not accept any responsibility whatsoever for these policies. Please check these policies carefully before you submit any personal data, as we cannot be held responsible for the policies of partner websites.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact Bingobets through our official support channels.